Is it possible to substitute a wireless accessory with a new one by simply updating the serial number in the zone parameters?Yes, this is possible. Each wireless accessory has its own unique serial code. If for example, you need to replace a faulty accessory with a substitute, you need only update the zone’s serial number with the new number. It will be enrolled in Agility and inherit all existing settings.
When I perform a noise level calibration test, what is considered a good result?The noise level calibration test measures the background noise present on the frequencies used for Agility to communicate with the wireless accessories. The signal between the accessories and the panel must be stronger than the background noise in order to be received by the panel. The background noise is measured on a scale of 0-99, and the lower the value the better. Before securing the panel to its final location, measure the background noise level. Then perform a communication test from the detectors from the different locations around the house. The communication test results should be at least 10 points higher than the background noise level.
The remote control (8-button keyfob) is not requiring the PIN code to arm/disarm the system. Why not?
The PIN Code prevents someone who does not know the code from using a lost keyfob. If a PIN code is desired, program it on the Agility.
To require a PIN Code in order to arm Agility, under [System][Controls][Basic] menu the QUICK ARM option must be ‘N’.
To require a PIN Code in order to disarm Agility, under the [Radio Device][Modification][Keyfobs][Control] menu, the Disarm+Code option must be 'Y'.
Once the PIN code is programmed on the panel, the keyfob must be ‘told’ of this change by pressing and holding the [4/?] button while the system is disarmed. Until this button is pressed and held (for approx 4 seconds), the keyfob will not change its current way of working. Once the [4/?] button has been held, the keyfob will receive its new settings from the Agility.
I have changed the labels but they do not appear on the keypad as I programmed them to be. What am I doing wrong?
The keypad tries to retreive the new labels from the panel every 30 minutes. If the keypad is in use, it will put off the update for another 30 minutes. To force the keypad to update the labels right now, press and hold the # key for the status update. By doing this, the keypad requests both the system status and any label updates from the panel. If there are any labels to update, the panel will send them. When this happens, you will see ‘Please wait...’ on the keypad display.
After changing a zone type, the report code is not automatically updated.
From the Installer>Programming>Communication>Monitoring Station menu select Comm Format and change the comm format. For example, if you are using Contact ID, select SIA and press #. Now change the Comm Format back to the original selection (e.g., Contact ID). This will reload the report codes for the zone types according to the changes you made.
In case two or more detectors are transmitting simultaneously, what ensures that all signals will be received by the receiver? Each signal is transmitted 8 times in different time intervals, thus reducing the probability of collision to almost zero. What are the recommended figures for maximum noise level measured by the receiver? It is recommended to have a noise level below 40. Noise level measurement above 40 indicates a high noise level in the receiver’s environment, which may interfere with normal operation. Usually, changing the installation position by few meters can resolve this problem. What ensures that the same detector will not be learned twice by the panel in different zones? Each detector has a factory address, one of 16 million random addresses. When a detector is allocated in the panel, its address is registered and can not be used in another zone. What is the battery life of the detectors? In normal conditions, the detector’s battery life can extend up to 5 years. However, these figures may vary, based on the day to day routine in the detector environment and how frequently it is activated. It should also be noted; that the 5 years life cycle is applicable when normal mode is selected, using the 2.5minute dead time between movement signaling. When full signaling is set, meaning with no dead-time between signaling, the battery life time will be shorter.
During installation, I have a Tamper fault from my Wireless Door Contact, PIR, or Shock Detector. What should I do?
When learning in a wireless transmitter, the ‘WRITE’ signal is sent by the Wireless Door Contact, PIR and Shock detector when you close the tamper switch. The "TAMPER OK" message will only be sent when these detectors send a detection event to the control panel. You need to activate the detector now that it is in place and the lid is on.
For the Wireless Door Contact – Just open and close the door/window.For the Wireless PIR – wait 2.5 minutes (Sleep Time - ‘NORM’ jumper) and then wave so the detector detects you.For the Wireless Shock Detector – Hit the surface and make sure the Green LED comes on.
All these cases will cause the wireless device to transmit a signal and also report its Tamper Status (which should now be OK).
I fail to learn in the wireless shock detector.
When pressing the tamper switches to learn the sensor into the panel, the tamper switches must be pressed ‘carefully’. If the sensor detects vibration when the tamper switches are pressed, it will transmit a ‘detection signal’ and will not learn in.