Can I send all + RF in LightSYS2?
On LightSYS2, you can SEND ALL+ BUS & RF only by Direct connection. In Lightsys and ProsysPlus we are performing a default (per customer) to the panel before downloading the new set up. This may cause the panel to lose ways of remote communication so we avoid it remotely.Can I send all + RF in Agility?
On Agility, you can SEND ALL + RF by Direct connection, or by Cloud connection.What frequencies does 3G Multi-Socket GSM module support?
All GSM band frequencies supported.What frequencies does 2G Multi-Socket GSM module support?
All GSM band frequencies supported.Why cant i see live streaming in iRisco?
One of the reasons is that the camera is configured with H.265 encoding. (Default is H.264 with all VuPoint P2P cameras) If not configured as default, please change.Do any of the DT Detectors have RFI Immunity or EMC?
All of our DT Detectors have RFI Immunity and EMC by EN Standards.I can't view my VUPoint cameras via IOS but only via an Android smartphone.
Verify that the encoding mode at your camera settings is configured as H.264, since iRISCO doesn't support H.265 encode mode on IOS .I can't connect to the panel with CS via the cloud.
The Panel should be assigned to a Site and be attached to a Company.Why my panel does not work after adding to the site?
When adding a panel to a site you must enter the first 11 digits and all 15.Access Code mismatch(CS)
If you get the "Access Code mismatch" error when connecting to a panel via CS, you must make sure the Access Code and Remote ID Code are the same as configured in the panel.How to change language/voice-message?
Hold " *(back button) + 9 " in panda keypad and choose a language & change the Customer ID.PIR/Beyond Cam. No image when there is a trigger from a zone in a different partition.
It should not work, it is by design. You are not able to get snapshots from a followed Pir/Beyond cam in a different partition.Will the triggers still work on the cameras connected to the VU-Point NVR?
Yes, the VU-Point NVR automatically allocates the cameras to the Site which can be used to trigger from any panel event.I have a VU-Point P2P Camera connected on WIFI, but it will not connect to the VU-Point NVR, what am I doing wrong?
You will need to reconnect the camera back to an ethernet cable and directly connect to the VU-Point NVR first, then update the camera FW, then delete the camera from the site, and then re-add from the NVR menu, after which reassign to WIFI channel.I have a VU-Point Varifocal Bullet Camera and It will not add to the VU-Point NVR nor does it upgrade the firmware, what could be the problem?
you have an earlier Hardware Version that does not support the NVR.Can I adjust the Motion Detection sectors for each Camera in the cloud?
No, currently it can only be set to continuous or motion(all sector selected) record per camera.I have a 16 channel VU-Point NVR Can I add a second or third VU-Point NVR to my Site so I can record more Cameras?
No, only one VU-Point NVR can be added per Site.How do I log into the local NVR Menu Via the local display screen, and change the password?
The password is managed in the same fashion as the VU-Point P2P cameras by the cloud, and cannot be changed. However you can add additional users once logged into the NVR Menu and manage for local access.I see the NVR working on my iRISCO App, however when I try to access my NVR using the Web User Interface (www.riscocloud.com) the NVR Menu is not available?
the NVR menu is only developed for the iRISCO App, and not for the WebUI. There currently is no plan for this feature to be added to the WebUI, however work is being done to release a new VU-Point Desktop software to allow local viewing of the NVR from any PC.I have ONFIV Licence assigned to my customers site, but the NVR Doesn’t see the Camera?
Some Brands of Cameras (Non-RISCO) require Initialisation first, such as creating a admin password, and enabling DHCP, and sometimes enabling ONFIV, please refer to your local supplier for support on this process first.Why can't I add my VU-Point P2P cameras to the New VU-Point NVR in installer cloud?
you need to add the camera to the site first and then update the camera firmware from the upgrade menu in the installer cloud.What is the minimum distance for 2 beyond installations?
The minimum distance for installation between beyond detectors is 2 Meters.Can i install Beyond detector back to back?
No. There will be radio interference between them. Minimum distance requirement needs to be 2 Meters.What is the difference between an Installer and a Sub-Installer in Risco Panels?
An Installer can access everything. Sub-Installer cant access the following parameters: *Default Enable *MS Enable *Configuration Software Enable *Code length *Installer CodeCan I motorize a PTZ Onvif Camera via iRISCO App?
No. ONVIF Supported cameras can only make snapshots and show Live streaming.